Imperial County
DEPARTMENT OF SOCIAL SERVICES
Serving Communities to Improve Lives
Information: (760) 337-6800
Fraud Hotline: (442) 265-1191
24 Hour Child Abuse Hotline: (866) 858-7750
24 Hour Adult Abuse Hotline: (760) 337-7878
Administrative Services
Personnel
Responsible for handling all departmental personnel needs for over 500 employees. This unit is in charge of processing payroll and managing all internal personnel processes and documentation.
Issuance and Recovery
Responsible for providing customer assistance with issuance of Electronic Benefit Transaction (EBT) cards. Additionally, this unit is responsible for the recovery and collection of overpayments and submission of State reports.
Clerical Support and MEDS
These units provide support to the operations of the Department and all public assistance programs. Mass quantity of work is generated through these units in an effort to maintain continuity of services delivered to the residents of Imperial County.
Financial and Accounting Services
Responsible for submitting cost data to the State, which is the mechanism for the County to receive Federal and State funds, to administer all social services programs to County residents.
Program Support
Responsible for delivery of a variety of essential supportive services to all Divisions of the Department. Program Support services range from training, policy interpretation and development, program subject matter expertise, and compliance.
System Support
Responsible for providing business and technology solutions to improve the work processes of the Department. This unit provides technical expertise to all eligibility programs. Additionally, they coordinate and manage facility issues.