Imperial County
DEPARTMENT OF SOCIAL SERVICES
Serving Communities to Improve Lives
Main Line
(760) 337-6800
Fraud Hotline:
(442) 265-1191
24 Hour Child Abuse Hotline:
(866) 858-7750
24 Hour Adult Abuse Hotline:
(760) 337-7878
We are currently encountering an increase in wait times at our office and call center. To streamline your Medi-Cal renewal process, we recommend utilizing BenefitsCal, our user-friendly online platform or calling to
877-410-8810.
Mission
The mission of the Imperial County Department of Social Services is to provide assistance to the County's needy and disadvantaged individuals and families so they may live their lives with dignity and respect.
Vision
Our department is committed to being an innovative leader in providing quality social services to those individuals and families in Imperial County needing our services. Through a collaborative effort with other agencies and organizations, our department will maximize effective delivery of services in the most cost effective and efficient manner possible. Our staff will treat our clients with respect and dignity while striving to improve the quality of their lives. We will reach out to all communities in the valley in an effort to provide targeted and appropriate services whenever possible.
What We Do
Watch out for EBT Scams
How to Apply for Benefits
Applications for public assistance programs are processed by your county social services/human services agency. You may request an application for public assistance benefits from your local county social services/human services agency by phone, in person, by fax or by mail. For more information on how to apply click here.
For more information on CalFresh
BenefitsCal
BenefitsCal: How to link a case
BenefitsCal: How to create an account
BenefitsCal: How to apply for benefits
Statistics
Aging and Disability
Services
423 Preventive information referrals completed
612 Elder/dependent adult abuse investigations completed
1,035 Adult Protective Services calls received
4,492 Masks distributed to In-Home Support Services recipients
6,894 Masks distributed to providers
18,472 Gloves distributed to In-Home Supportive Services recipients
28,168 Gloves distributed to providers
Children and Family
Services
24 Children adopted
34 RAF homes approved
46 Children reached permanency
339 Children received at Betty Jo McNeece Receiving Home
447 Children interventions completed
1,300 Investigations completed
5,294 Hotline calls received
Transitional
Services
75,830 Children & adults received health and wellness services through Medi-Cal
38,769 Children & adults were provided access to healthy food through CalFresh
3,395 People received CalWORKs benefits
465 People accessed General Relief
3,459 County households granted emergency CalFresh benefits
$89,740,904 CalFresh benefits paid in Fiscal Year 2020-2021