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We are currently encountering an increase in wait times at our office and call center. To streamline your Medi-Cal renewal process, we recommend utilizing BenefitsCal, our user-friendly online platform or calling to



The mission of the Imperial County Department of Social Services is to provide assistance to the County's needy and disadvantaged individuals and families so they may live their lives with dignity and respect. 


Our department is committed to being an innovative leader in providing quality social services to those individuals and families in Imperial County needing our services. Through a collaborative effort with other agencies and organizations, our department will maximize effective delivery of services in the most cost effective and efficient manner possible. Our staff will treat our clients with respect and dignity while striving to improve the quality of their lives. We will reach out to all communities in the valley in an effort to provide targeted and appropriate services whenever possible. 

Lifestyle counseling

What We Do

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How to Apply for Benefits

Applications for public assistance programs are processed by your county social services/human services agency. You may request an application for public assistance benefits from your local county social services/human services agency by phone, in person, by fax or by mail. For more information on how to apply click here.

For more information on CalFresh


BenefitsCal How-To Videos
BenefitsCal: How to link a case

BenefitsCal: How to link a case

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BenefitsCal: How to create an account

BenefitsCal: How to create an account

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BenefitsCal: How to apply for benefits

BenefitsCal: How to apply for benefits

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Aging and Disability


Seniors Socializing

423 Preventive information referrals completed

612 Elder/dependent adult abuse investigations completed

1,035 Adult Protective Services calls received

4,492 Masks distributed to In-Home Support Services recipients

6,894 Masks distributed to providers

18,472 Gloves distributed to In-Home Supportive Services recipients

28,168 Gloves distributed to providers

Children and Family


Mom and Son

24  Children adopted

34 RAF homes approved

46 Children reached permanency 

339 Children received at Betty Jo McNeece Receiving Home

447 Children interventions completed

1,300 Investigations completed

5,294 Hotline calls received



Healthy Food

75,830  Children & adults received health and wellness services through Medi-Cal

38,769  Children & adults were provided access to healthy food through CalFresh

3,395 People received CalWORKs benefits

465 People accessed General Relief

3,459 County households granted emergency CalFresh benefits

$89,740,904 CalFresh benefits paid in Fiscal Year 2020-2021


Contact Us

For IHSS questions or comments Click Here

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County of Imperial Department of Social Services

2995 S 4th St.

El Centro, CA 92243

Ph. 760 337-6800

Office Hours Mon - Fri 8:00 am - 5:00 pm

Call Center: 8:00 am - 5:00 pm

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