Imperial County
DEPARTMENT OF SOCIAL SERVICES
Serving Communities to Improve Lives
Main Line
(760) 337-6800
Fraud Hotline:
(442) 265-1191
24 Hour Child Abuse Hotline:
(866) 858-7750
24 Hour Adult Abuse Hotline:
(760) 337-7878
Aging and Disability Services
Adult Protective Services
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The Adult Protective Services (APS) program provides prevention, intervention and protective services for dependent and disabled adults and the elderly. County staff is responsible for responding to allegations of abuse and neglect, intervening in adult abuse and neglect situations, providing services to families where the adult is at risk. APS provides 24-hour reporting services to the community to report suspected abuse and neglect, investigations of abuse and/or neglect, preventative, victim services, as needed during intervention.
The Hotline for the Adult Protective Services exceeds 700 calls per year. These calls results in over 400 cases accepted annually for investigation of abuse and neglect. This program is required to operate 24 hours a day, 7 days a week. Staff is assigned and rotate to cover the after-hours work. If you know someone is being abused or you suspect they are, call (760) 337-7878.
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Family Justice Center
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The Family Justice Center (FJC) provides comprehensive victim services through coordinated efforts to use victim assistance, law enforcement and affiliated partner agencies to help connect victims to appropriate services, including housing, medical and mental health support, and legal representation, including immigration assistance. The FJC creates a network and partnership with organizations that serve populations at risk for trafficking, child abuse, elder abuse, sexual assault, domestic violence to expand and provide appropriate services. We also collaborate with federal agencies and other diverse partners who offer services, support or access that can address the needs of victims.
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In Home Supportive Services (IHSS)
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In-Home Supportive Services (IHSS) provides services to individuals 65 years of age or older, disabled, or blind, to remain safely in their own home. Disabled children are also potentially eligible for IHSS. Individual caregivers provide the services that allow the recipients to remain safely in their home as an alternative to out-of-home institutional care. IHSS can authorize various services that can include housecleaning, meal preparation, laundry, grocery shopping, personal care services (such as bowel and bladder care, bathing, grooming and paramedical services), accompaniment to medical appointments, and protective supervision for the mentally and developmentally impaired. IHSS enrollments include over 6,200 individuals that receive in home support from over 5,000 caregivers.
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Public Authority
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The purpose of the Public Authority for In-Home Supportive Services (IHSS) is to help IHSS elderly, blind and disabled recipients in hiring home care providers. The Public Authority was established per State mandate to act as Employer of Record for IHSS Providers for purposes of collective bargaining and operate a Registry of Providers. The significant role of the Public Authority is to assist IHSS recipients in gaining greater access to care providers. This is accomplished by creating and maintaining a computerized registry of screened and trained care providers. In addition to establishing a registry, the Public Authority is also responsible for: 1) investigating the qualifications and background of potential care providers, 2) establishing a referral system to connect providers with recipients and, 3) providing access to training for providers and recipients and, 4) perform other functions related to the delivery of IHSS services.
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Visit our website: https://www.icihsspa.org/
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